Are you generating the most productivity from your business?
Protean Software Ltd is setting new trends in job management software and technology. This is used to improve operations and the bottom line for the UK and Irish companies that are involved in supplying, installing maintaining or hiring equipment.
Here at Protean, our award-winning service software helps companies in various industries to maximise their potential. By unshackling management and administrative staff from the high levels of paperwork associated with the activities of selling, servicing and hiring equipment, managing engineers etc.
Our field service software helps streamline workforce management and therefore frees up valuable time resources, which can then be spent on more productive and profitable activities. The Protean mobile engineer app alone will typically save businesses hundreds of hours per engineer per year of wasted labour.
Manage your entire team from one platform. Monitor key performance indicators. Identify & manage issues as they happen.
Keep track of workflow. Keep jobs on track. Keep everyone on the same page.
Consistently meet customer deadlines. Have all the customer information you need in one place..
Improve your productivity to get more jobs done every day without increasing your workforce.
Easily plan, track and manage jobs, activities, parts, resources and time all in one location. Reduce the administration involved in project management, scheduling people and equipment tracking as well as client billing.
Connect field teams to the back office. Schedule, dispatch and track your team and their activities easily and effectively, speeding up your response times & improving first-time fix rates. Reduce drive time and fuel consumption. Get more jobs done… every day.
Make your organisation customer-focused. Communicate with your customers more effectively. Identify new opportunities, spot trends, save time, reduce costs and ultimately sell smarter.
Gain full control over equipment throughout its life cycle. Easily search and retrieve the information you need from a simple, unified repository.
Manage repeat work and planned maintenance visits with flexible service schedules to delight your customers.
Reduce the time, costs, risk and compliance issues associated with the creation and administration of customer service agreements.
Make a positive impact on your cash flow by efficiently managing stock control. Replenish parts quickly and simply. Improve the efficiency of your field engineers by avoiding unnecessary trips to purchase missing parts.
Effectively manage orders from quotation through to fulfilment. Manage purchase orders, sales orders and over the counter sales for parts and equipment.
Improve the quality and quantity of management information and make informed decisions. Have the information you need to plan and control operations and reduce costs.
Delight customers with a dynamic yet simple to use branded web portal where they can monitor and track current work and access service and invoicing history.
Improve the quality and quantity of management information and make informed decisions. Have the information you need to plan and control operations and reduce costs.
Obtain digital signatures to complete jobs. Raise invoices. Send by a direct link to xero.
Allocate jobs based on location & route of engineers in real-time with powerful Google mapping
