Service Arrangements To Suit You

Reduce the time, costs, risk and compliance issues associated with the creation and administration of customer service agreements.

  • Raise invoices for all regular billing contracts at a click of a button
  • Get 360° visibility of all jobs allocated

Service Management Software Benefits

Customise service agreement contracts to suit your own working practices

  • Labour profiles are unlimited and cover unlimited engineer types.
    • Include factors such as overtime and weekend rates.
  • Customise rates for individual contracts.
  • Set up different charging structures for different job types, such as labour, mileage, travel time and parts.
    • For example, set up service jobs as fixed charge, or fixed charge plus consumables. Then charge parts separately on call-outs.
Customise Service Agreement contracts
Service Agreement Options

The Service Management Software Allows you to choose from options including:

  • Service scheduling is based on time or meter reading.
    • Set up anticipated meter usage reports and identify which customers are over-utilising the contract.

Have the flexibility to manage services easily:

  • Schedule servicing at equipment level or service group/site level. Know that:
    • Many items of equipment can be scheduled on one service job.
    • Service scheduling and pricing can be applied to individual items of equipment.
Flexible Service Management with Service Agreements