Enable Better communications Both internal and external
Improve the quality and quantity of management information and make informed decisions.
- Choose from 10 built-in charts including Technician Utilization and First Time Fix Rate
- Create your own dashboard layout and content
- See where your technicians are and what they are doing, on one screen
- Monitor the progress of your work orders easily
Key Benefits
Have vital business intelligence at your fingertips
- Choose from 10 built-in charts covering all aspects of your service operation, the get the information you need to make informed decisions
- Take advantage of full customer histories, sales invoicing & payment collection information
Improve communications with a user-friendly customer web portal
- Allow your customers to get online access to information about:
- Quotes
- Work Orders – with status updates in real-time
- Inspections & Certificates
- Invoices
- Use the web portal to allow your customers to:
- Request a callback
- Request quotes
- Request jobs
- Pay invoices
- View service histories
Set permission-based user roles
- Make use of user-definable security roles to manage levels of access and authorization
See the big picture with visual data on your own dashboard
- Make it easy to absorb information and measure and analyze the performance
- Customize dashboards based on individual user needs
- Choose from 10 pre-defined charts and other dashboard widgets to display data
- Drill down deeper to find answers
- Refine data and focus on specific areas
- Immediately see and understand your businesses strengths and weaknesses
- Be able to adapt quickly to market changes and business needs
- Make informed decisions
