SeerviceSight software dashboard

Improve the quality and quantity of management information and make informed decisions. Enable better communications, both internal and external.

  • Choose from 10 built in charts including Technician Utilization and First Time Fix Rate
  • Create your own dashboard layout and content
  • See where you technicians are and what they are doing, on one screen
  • Monitor the progress of your work orders easily

 

Key Benefits

 

Have vital business intelligence at your fingertips

  • Choose from 10 built in charts covering all aspects of your service operation, the get the information you need to make informed decisions
  • Take advantage of full customer histories, sales invoicing & payment collection information

Improve communications with a user-friendly customer web portal

  • Allow your customers to get online access to information about:
    • Quotes
    • Work Orders – with status updates in real-time
    • Inspections & Certificates
    • Invoices
  • Use the web portal to allow your customers to:
    • Request a call back
    • Request quotes
    • Request jobs
    • Pay invoices
    • View service histories

See the big picture with visual data on your own dashboard

  • Make it easy to absorb information and measure and analyse performance
  • Customize dashboards based on individual user needs
  • Choose from 10 pre-defined charts and other dashboard widgets to display data
  • Drill down deeper to find answers
  • Refine data and focus on specific areas
  • Immediately see and understand your businesses strengths and weaknesses
  • Be able to adapt quickly to market changes and business needs
  • Make informed decisions

Set permission based user roles

  • Make use of user-definable security roles to manage levels of access and authorization