Image of Protean's customer web portal

Empower your customer to self-serve

Customer can even select the equipment that requires work aiding planning

  • They instantly get a job number and users are notified automatically
  • Quotes can be viewed online, including any attachments and accepted in one click
  • Allow selected customers to request a call back, raise new jobs & work orders or simply ask for a quote
  • Obtain fast access to customer information.
  • Customers can view vital KPIs to monitor ongoing and historic work
  • Job Sheets, Inspections, Contracts, Invoices and Credits can all be viewed and downloaded on demand
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Improve communications & customer satisfaction

  • Global search facility allows customers to easily find the data they need
  • Delight customers with easy access to reports & documentation
    • Response Times
    • First Time Fix
    • Up Time
    • Complete service histories
    • Inspection Certificates
    • Invoices
  • All data is updated in real-time to provide up to the minute information to inform customers of business decisions
  • View job photos were taken by on-site technicians
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Get paid faster

Get paid faster

  • Seamless, secure and effective payment system
  • View and download invoices as soon as jobs are completed
  • Pay invoices securely online & manage historic payments
  • Enable your customers to make safe zero contact payments
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