How Field Service Software Can Help Fleet Management
26th October 2020 Protean General
Software solutions are beginning to provide fleet managers will intuitive resources that help to improve efficiency and productivity. One of the resources that have proven the most effective at this is Field Service Software. This system is used in a wide variety of industries to track, prioritise, and schedule day-to-day jobs whilst reducing administration time. So, here’s how it can help with fleet management.
What are the Fleet Management benefits of Field Service Software?
Scheduling & Dispatching
As stated above, the ability to schedule tasks and jobs for field workers is essential to this type of software. Thus, it can be applied to fleet work very easily, allowing managers to plan jobs and dispatch drivers quicker and hassle-free. As a result, fleet managers can eliminate human error when assigning jobs, as scheduling work can now be done on a smartphone or computer in seconds. This reduces delays and simplifies the process of making work orders for fleet drivers.
One of the more recent features of modern field service software is the addition of GPS tracking systems for mobile workers. Indeed, many tools now have a Field Service Mobile App in which this can be performed.
What it means for fleet management is that ETAs for jobs can be provided to customers, overseers, or other employees, with far more accuracy than before. This can improve productivity by making communication between fleet drivers and other branches of your business more transparent.
Collaboration & Reporting
Speaking of communication, field service tools can help fleet workers coordinate with each other as well as other employees and even customers. Because the Job Management Features can receive notifications from mobile staff, the ability for your workforce to collaborate to make tasks more efficient is drastically improved. What this also means is that clients can be updated on deliveries more frequently and further in advance, strengthening the relationship and trust between your fleet and the customers.
Moreover, field service software provides excellent reporting tools for fleet management. For example, inventory can be monitored and easily updated using Stock Management Tools. Meanwhile, Business Intelligence Features can help you set goals and make long-term improvements to fleet operations.
Efficient Work Management
Finally, fleet management is streamlined by the amount of paperwork and admin time that field service software can reduce for its users. When it comes to processing work orders, these tools produce more accurate paperwork as human error is eliminated and additionally, the time it takes to complete the administration is reduced as the tasks are automated. This helps fleet managers to process their work more efficiently, allowing more room and capacity for greater productivity and even profitability.
You can find out more about what Protean Software’s fleet service tools can do for your fleet management on our Features & Benefits Page, or you can see Our Support Page for helpful advice. Alternatively, you can Book A Demonstration of Our Products Here!